Connect with us


3 tips to make sure your customers do not abandon your site



The notion that “If you build it, they will come” might have worked in the 1800s, or even in the 80s classic Kevin Costner film, Field of Dreams, but unfortunately many entrepreneurs still believe that customers will start pouring in the moment their new site goes live.

But what if visitors do turn up, click around and then leave? Hw do you put strategies in place to make sure that customers do not abandon your site?

Building an online business, a website, even building it right is only part of the puzzle. Brands, today, must focus their attention on creating immersive and interactive user experiences — and then make sure that these span across channels and devices.

Here are 3 tips to ensure that when you build it, they will stay:

Site performance

How fast your website loads and responds has a large say in whether potential customers stay or leave. If a site takes too long to load, or becomes unresponsive (due to heavy images, scripts or other embedded elements), then these are critical factors that require your immediate attention.

Effortless registration, login, checkout

According to a recent Forrester research, 11% of US customers admit to having abandoned a website because it asked for too much information. Some people prefer to shop somewhere else than provide personal information, so make sure your visitors have a fast and simply way to register and login.

Plus with the rise of mobile devices, with smartphones and tablets crossing 25% of all Internet usage, lengthy forms and registration pages are a big roadblock for people with small screens.

Deliver on value proposition

Another big reason why people might stop shy of clicking the final submit button is if the value proposition is not right — even if the rest of the technical bells and whistles are. You have got to ask yourself the question of what value are you offering over other ecommerce websites.

Are your products in stock? Are your prices right? What guarantees, or return policies do you offer? What your credibility is online? Get these things right, add value to what you are selling, and improvements to conversions will not be far away.

Melanie Russell is a seasoned online business reporter and has been writing about the web for as long as she can remember.



Leave a Reply

Your email address will not be published. Required fields are marked *


4 Indicators Of A Poorly Performing Website



If your website, or websites, are performing poorly, then it’s often not that hard to pinpoint the areas that are holding them back from being in top shape.

Sad reality is that a lot of websites these days fall into this category.

And it’s not just got to do with broken links, error messages, images that aren’t displayed, or even pages that have lost their formatting. Web technology and the tools required to create websites constantly evolve, and it’s not uncommon for even carefully maintained sites to fall sick, if you may.

There may be a small selection of things that may be wrong with your website, and the surprising factor here is that you may not even know about them.

Here are 4 defining indicators of a poorly performing website:

You can’t make changes on your own

If you need the help of a developer to make the simplest of design or content changes on your site, then you’re asking for trouble. These days it’s more important than ever to have websites that are constantly updated with fresh content.

Search engines like Google pay attention to how frequently fresh content is created, and you guessed it, sites are ranked accordingly. Work out a way so you can make minor changes yourself, unless you plan on falling behind your competition.

Static web content

Dynamism is the call of the hour, these days. Static web pages mean that the content your website visitors see stays the same no matter how many times they visit. Yes, that’s how sites used to work since the creation of the web — HTML files and all.

But fact is that dynamic content has a notable impact on the overall ROI of website or online business. Serving personalized content always leads to better conversions and higher engagement numbers. Interesting fact is that only 19% of the websites actually do this — the rest are statically static.

Slow load times

This is a popular one! There’s no shortage of resources claiming just how important speed is for your websites or blogs. A recent study by Brand Perfect showed that an overwhelming 67% of consumers abandoned websites and online sales because of slow loading pages.

On the other side of the equation, Google has made it clear long ago that the speed of your website affects it search engine rankings. So not only are you losing customers, you risk not attracting visitors.

The solution is simple, really.

If you can opt for it, go with a Content Delivery Network (CDN), which, instead of storing your website content on a single server, distributes it across data centers across the Internet. If you can’t, then at the very least, choose fast hosting, preferably hosting packages with solid state drives (SSD).

Not optimized for multiple devices

Responsive site design, another buzzword that you surely must have heard by now. This is no longer a luxury, it is essential for websites to be optimized for mobile devices, tablet or smartphone. And not just optimized in terms of content and layout, but speed as well.

The last thing you want to do is to keep your mobile users waiting!

So make sure you server the right versions of your sites to users by utilizing a responsive design and a fluid layout that automatically adjusts to the type and form factor of the device it is viewed on.

Continue Reading


The Need For Image Compression For Websites



Although internet speeds have improved around the world in the past decade, heavy downloads are still an issue for a lot of people with sketchy bandwidths or slow computers.

And that’s not even bringing SEO and mobile usage into the picture.

Even with such apparent limitations, most images for the web are typically not optimized to reduce file size while maintaining quality. Most people (and some) graphic designers still don’t use the optimum settings when outputting their final images.

Having large images does not mean their file size has to be large too!

Here is a concise list of some of the immediate advantages of using image compression for websites, and reducing the file sizes of the images, photos and art on your website or blog:

Faster load times

No one says no to a quick loading site. Compressing your images down ensures a superior experience for your visitors, users and readers where they won’t get frustrated. It also makes sure your audience engages with your website longer.

Improved search rankings

It’s no secret that Google loves faster sites. Squeeze as much data off of your site or blog to make it load faster, increasing your organic search rankings along the way.

Better conversion rates

Faster sites convert better. Logic. You don’t risk losing buyers and subscribers this way, while they are waiting for the images to load on your signup page.

Enhanced inbox placement

If you are feeding images from your site to your emails and newsletters, your messages run the risk of landing in the junk folder. The last thing you want, really.

Easier migration

Web hosts are fickle affair, everyone knows that. If you need to change hosting providers, small, optimized images mean quicker movement of files from one server to another. This holds especially true for large blogs and ecommerce portals. Perfectly optimized images also help with faster backups.

Print adventures are fine, you don’t necessarily need to reduce files sizes there.

But images intended for use on websites should always be adjusted for easy and breezy downloading. More so, now with better compression algorithms and browser support. What type of settings you use will depend upon the art you’re creating.

Often enough, going in with an 80% compression in your graphic design software (Adobe Photoshop, or any other) for JPEG files is a good bet for most images.

There’s no hard and fast rule here, though.

It comes down to the dimensions, resolution and type of your image — and whether it’s artwork, gradient, a photo or logo. Do some on the fly experiments and settle on what you feel looks best, does not result in a drastic decrease in quality, and ends up with the smallest file size possible.

Continue Reading


5 Factors That Make A Good Domain Name



Domain names. The real estate of the Internet. Chosen correctly, these are often the deciding factor between just another online business and one that is flourishingly lucrative.

Similar to how a good location is vital for a bricks-and-mortar business, a good domain name is the cornerstone of your virtual online venture. Identifying good domain names, though, is part art and part science. We’ll examine the science segment of it.

A rundown of 5 factors that make a good domain name:

They are short

Size, in this particular case, does matter. All the three and four letter words and most of the five letter words .com domains are already taken for a reason. If you are starting out with a new name, try and keep it under 10 characters if you can, and definitely under 20 characters.

Obviously, there are some cases where you want to choose a full phrase (hint, hint), but when it comes to domain names, one-word domains are pure gold.

Easy to spell

The length of your domain names amounts to nothing, unless it is easy to spell. Avoid foreign and unusual words, and stay away from complex combinations of letters so as to avoid misspelling. The last thing you want your visitors is to type in your domain, misspell it, and end up somewhere else.

Also try and avoid hyphens and numbers when you can. Domain names that include dashes and digits are cheaper on the market for this very reason — it is easy for people to skip or forget the hyphen and mix up the numbers.

Easy to remember

This builds upon the previous factor in that you want your domain name to be as simple as possible so that your regular visitors can remember it. Not many Internet users are into bookmarks these days. They just memorize their favorite sites, and enter them in the address bar when they want to visit one.

An exception might be if you are registering the domain name for a company or organization that represents the initials of that business. Or maybe even a memorable message.

Descriptive or brandable

You want your domain to be either descriptive or brandable. Preferably both. A large chunk of your visitors will come from search engines, or direct links from other websites. The best domain names are appealing, yet at the same time give your visitors an idea about what your site is before they enter.

Brandable domain names, on the other hand, are also efficient in that they can make your visitors associate the name of your website with the content you provide.

A .com extension

Business and organizations will (and should) want to register other extensions like .org or .net, or even some local geographical ones, but a .com extension is always the best way to go. It is popular and everyone is aware of it. Repeat visitors will often type in your domain name and follow it with .com.

Nothing wrong with a modern, fancy extension but you don’t want to lose potential visitors this way.

Continue Reading



Digital Marketing Job Board