We are committed to permission-based email marketing practices, and have established a zero-tolerance Antispam Policy that you’ll find outlined on this page.
The policy will be updated occasionally, with all changes published on our website’s homepage.
What is spam?
It’s commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. Since the advent of the Internet, spam has been an intrusive – and often irrelevant or offensive – waste of valuable resources. It’s worse than cold and telemarketing calls since it came literally hit you at any time of the day or day, and in any volume.
Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.
We developed our Internet marketing tools to incorporate a strict permission-based philosophy.
This Antispam philosophy is implemented through the following:
- Unsubscribing: Each email created using our products contains an “unsubscribe” link. If your website visitors use the link to request that they be unsubscribed, your subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons. Additionally, each person on your subscriber list has the option of unsubscribing through a web-based method provided on our website. Customers who try to remove the unsubscribe link will be warned that they are doing so, and if they persist in having the link removed or deactivated in any way, then we will have the right to terminate their account.
- Purchased Mailing Lists – Mass mailings to purchased email lists are not allowed. We only allow opt-in mailing lists; purchased or inherited lists are by definition not opt-in. Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.
Email sent, or caused to be sent, to or through our services may not:
- Use or contain invalid or forged headers
- Use or contain invalid or non-existent domain names
- Employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path
- Use other means of deceptive addressing
- Use a third party’s internet domain name, or be relayed from or through a third party’s equipment, without permission of the third party
- Contain false or misleading information in the subject line or otherwise contain false or misleading content
- Fail to comply with additional technical standards described below
Any customer found to be using our products or services for spamming purposes may, at our discretion, be immediately cut off from use of all our products and services and/or fined with no refund of fees that have been paid.
We have the right to actively review our customer subscriber lists and email for suspiciously large broadcasts. If we find any customers to be spamming, it will issue a warning, and if the activities are serious enough, we will take action immediately.
If we have any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then we may take action immediately, including disabling the customer account and/or reporting the customer and the incident to the proper authorities.
We do not attempt to censor any content, nor to curtail the business of our customers. However, spam activities do not fall within uses authorized, and will not be tolerated.
If you believe that you have received spam from or through LearnAboutTheWeb Inc. facilities, please send a complaint from your email account along with the unsolicited email to our Contact Form.
Please provide any other information that you believe may help us in our investigation.
LearnAboutTheWeb Inc. does not investigate or take any action based on anonymous spam complaints.