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Technical Services Account Specialist

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Published
August 28, 2020
Location
Canonsburg, PA
Category
CSS  
Job Type

Description

We are looking for a Technical Services Account Specialist for a direct hire position located in Canonsburg, PA.

 

*No Visa Sponsorship *No Third Parties

 

Description/Responsibilities:

As a Technical Services Account Specialist, you will be responsible for –

1.    Assisting the sales process.

2.    Providing technical support to customers.

The ideal candidate for this position is expected to have previous experience in technical pre-sales support and customer support.

Responsibilities include:

·         Provide technical support directly for existing and prospective customers.

·         Assist in marketing and sales activities.

·         Perform consulting services for customers.

·         Provide training and support for customers and partner companies located in both the US and Europe.

·         Generate feedback for product improvement and enhancement.

 

Education and Experience:

·         Previous sales experience.

·         Experience with Windows environment.

·         Experience with/Knowledge of HTML, CSS, SQL, and/or Visual Basic.

·         Previous experience using Excel a plus, but not required.

·         Experience with Linux environment a plus, but not required.

·         Programming experience with Java a plus, but not required.

·         Excellent interpersonal and communication skills.

Education:

·         Minimum of Bachelor’s Degree in Computer Science or Engineering

 

Travel:

·         Must be able to travel within the US up to 25% of the time.

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