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Social Media Team Lead

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Kelly Services
Published
September 8, 2018
Location
Franklin, TN
Category
Job Type

Description

Grow your career by joining Kelly Services' Automotive Resources Team at

Kelly Services is hiring for a long term contract Social Media Team Lead to work at Nissan in Franklin, TN. As Nissan's workforce partner, Kelly is looking for a self-starter who will take their ideas into overdrive in the progressive work environment that Nissan offers.
Job Description:

  • The Social Media Team Lead is a highly visible role in our organization, responsible for the day-to-day supervision of a dedicated Customer Care/CRM Moderation Team.
  • This person ensures that the functional requirements of the job are being adhered to with an eye towards providing an industry-leading customer service experience for our brands on Social Media.
  • Key for success in this role includes ensuring an ongoing cohesive work unit and assisting in the onboarding of new team members.
  • This person is an individual that is passionate about Social Media as a communication and connection medium and they strive to make day-to-day social interactions with our customers smooth, seamless, and efficient.
  • This position requires an individual to have Social Media customer care experience and can identify and utilize best practices within and outside of the automotive industry.

Requirements:

  • Education Required: Bachelor s Degree BA / BS in Business Administration, Marketing or Communications

  • Experience: 1-2 years of various experience in, Marketing, Sales, Digital, Social, Customer Relationship Management CRM or a related field.
  • Experience: 2 - 5 Years Monitor project costs.
  • Research projects and prepare correcting entries, as necessary.
  • Prepare project cost accruals. Possesses knowledge of industry joint interest and revenue operations.
  • Conducts analysis of management and operational problems and formulates improvement plans where necessary.
  • Working knowledge of PowerPoint, Excel spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products.
  • Monitors and reports on progress against established profit targets. Monitors and conducts business analysis of program performance on an on-going basis.
  • Monitor project costs. Research projects and prepare correcting entries, as necessary.
  • Prepare project cost accruals.
  • Possesses knowledge of industry joint interest and revenue operations. Conducts analysis of management and operational problems and formulates improvement plans where necessary.

 
If you're qualified and interested, apply now. Or refer a friend!
This position is being recruited by a remote Kelly office, not your local Kelly branch.  To be considered for this position, you must use THE APPLY now button below to submit your resumes.  Due to the high volume of responses anticipated, only qualified candidates will be contacted.
 

Why Kelly®?

At Kelly

Services®, we work with the best. Our clients include 95 of the Fortune

100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

About

Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.

Only registered members can apply for jobs.

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