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Social Media Specialist Assistant

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Kforce Finance and Accounting
Published
November 30, 2018
Location
Pompano Beach, FL
Category
Job Type

Description

RESPONSIBILITIES:

Kforce has a client that is seeking a Social Media Specialist Assistant in Coconut Creek, FL.

Duties:

  • Engage with customers on all social media platforms with the goal of building/maintain a loyal customer base through a continuous online presence
  • Engage with residents/customers in backlog via community-specific pages to promote all community related events and activities
  • Facilitate online conversations with customers through engaging text, image and video content and respond to any social media inquiries
  • Provide prospect lead information to Customer Outreach Specialist for follow-up purposes
  • Collaborate and work closely with our Outreach Specialists, Marketing Teams and Lifestyle Managers to generate/maintain relevant content, campaigns, and other community related initiatives to drive traffic and increase audience participation
  • Have expertise in multiple social media platforms; articulate trends and make recommendations relating to all social platforms ensuring maximum effectiveness
  • Able to apply principals of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes
  • Be able to professionally communicate over the telephone, email and in person with customers, staff and vendors
  • Maintain a positive attitude and a desire to be successful
  • Aids the team effort in every way possible & acts in the best interest of the company
  • Flexibility with schedule for customers and/or company needs
  • Attend and participate in various community events/grand openings, training seminars, Broker functions and other company events as required
  • Assist Customer Outreach Team as needed
  • Keep Customer Outreach Manager informed with daily office activities
  • Other duties within the scope, spirit and purpose of the job, as requested by management
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