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Social Media Specialist

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Robert Half
Published
November 19, 2020
Location
Bloomfield Hills, MI
Category
Job Type

Description

Ref ID: 03720-0011622964

Classification: Social Media Specialist

Compensation: $75000.00 to $90000.00 yearly

POSTION LOCATED IN PHILLY/DELAWARE AREA

Build, test and deploy digital/social campaigns, verifying copy, layout, links, and dynamic content as well as assessing and addressing any spam risks
• Delivers best-in-class customer service via social media, email, and phone in a timely, friendly, and helpful manner.
• Thinks creatively about ways to optimize each customer’s experience and delivering on the company’s core mission to provide a delightful guest experience.
• Execute social media strategy designed for increasing engagement, acquiring followers and conducting promotions.
• Partner with internal departments to ensure proper online messaging and relevancy, ensure consistency of messages across multiple networks, preparing reports to update internal team on usage statistics and continuing monitoring and engagement on all sites.
• Ensure social media tools are up to date.
• Become an advocate of the company in social media spaces, engaging in dialogues and answering questions where appropriate.
• Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
• Use insights from social media monitoring to help Marketing and Communication team evolve their strategies in a timely fashion.
• Monitor trends in social media tools, trends and applications.
• Relays issues to appropriate departments and ensuring that all inquiries are addressed in a quick and thorough manner.

If you meet the requirements, please message me via LinkedIn with your resume: www.linkedin.com/in/juliacordova

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