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Social Media Intern

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Pny Technologies, Inc.
Published
April 14, 2019
Location
Parsippany, NJ
Category
Job Type

Description

MAIN FUNCTION:
 

PNY is looking for a passionate Social Media Intern to help build, grow, and manage our online communities. Working closely with the Social Media Manager, you will be responsible for monitoring social media outlets to find out what people are saying about our company. The Social Media Intern also engages with our community on a regular basis, Expand PNY’s brands reach by creating and scoping relationships
with social media influencers and community users.

QUALIFICATIONS: 

• Positive, enthusiastic and passionate about providing a high level of service to end users 

• Ability to deeply understand customer needs and expectations 

• Excellent oral and written communication skills 

• Excellent customer service and inter personal skills 

• Ability to identify issues whether technical, service-related or customer dissatisfaction to provide the most appropriate answer 

• General knowledge of social media platforms 

WORKING CONDITIONS:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. This job is like a regular office environment. 

KEY RELATIONSHIPS: 

• All PNY staff members 

• PNY community / end users 

DUTIES AND RESPONSIBILITIES:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Generate daily content (original text, images, video, etc.) that builds meaningful connections and encourages community members to engage. 

• Deliver timely and accurate responses to community questions and requests across all online platforms. 

• Capture and analyze the appropriate data/metrics, insights, and best practices. 

• Monitor analytics with social media team to identify viable ideas 

• Assist in other areas, as assigned  

Only registered members can apply for jobs.

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