Description
An immediate opportunity exists for a candidate with solid experience leading full life-cycle projects specializing in social media analytics, to join our team. Due to an unprecedented period of growth, we have a long-term contract position.
We are seeking a highly motivated Social Media Data Analyst to join a dynamic team that strives to change how our enterprise client approaches the ever-evolving digital social world. The selected resource will be responsible an experienced leader in coordinating and facilitating multiple projects across high visibility programs related to social data and social media listening. This person will be expected to interact and collaborate with multiple teams to capture requirements supporting solving business needs while delivering better and more meaningful metrics that can guide future strategy implementation.
We need:
- an independent, self-starter who can take concepts, define success metrics and distill them into documents and actions
- a minimum of 5 years of experience in leading social media and is highly creative
- strong knowledge and understanding of social media for B-2-B companies, preferably in Technology
- someone with extremely strong analytical skills who can communicate & present professionally with high-level stakeholders, in both verbal and written formats.
- high energy collaborator & storyteller
- a resource who is a pro with Sprinklr ( REQUIRED) .
- a pro with Microsoft office, SharePoint, PowerPoint, and a good knowledge of Adobe to create graphics
Responsibilities:
- Translate technical requirements into business requirements, this activity may include streamlining the right metrics to report on into automated reports for specific or generalized team analysis and consumption.
- Provide project management support for large social data efforts
- Create and deliver well-written documentation support to advance projects forward
- Develop knowledge of target audience segments by social channel and customer segment
- Coordinate multiple, ongoing projects, including progress and status reports to senior leadership and various stakeholders.
Expertise:
- Sprinklr; 4+ years experience with report building expertise
- Social Listening, understand and value the insights then set recommendations in place
- Visual Insights, bring the numbers to easily visualized sets of information to boost strategic plans
- Data Visualization dashboards
- Strong storyteller and consensus builder
100% remote work available for this role from any US location
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