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Social Media Coordinator

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The Creative Group
Published
September 11, 2018
Location
Atlanta, GA
Category
Job Type

Description

Ref ID: 00900-9501476407

Classification: Events/Promotions Director

Compensation: DOE

If interested, please send EMAIL with portfolio and resume to jailyneasley AT creativegroup.com ? Serve as the primary community manager on Twitter, Instagram, and Pinterest - identifying trends the second they pop, engaging with consumers in the brand voice, and keeping our brand top-of-mind ? Monitor all social media comments, posts, etc. on a daily basis including weekends and after hours as needed. ? Facilitate online conversations to answer any questions they may have and provide support ? Provide live support via our chat feature on our website ? Resolve customer inquiries through social media platforms in a timely manner ? Conduct social listening and analytics to keep a finger on the pulse of social engagements and brand perception ? Grow social media profile by following and unfollowing audiences, engage and post comments and direct messages ? Support Brand Marketing team in execution of influencer programming, product seeding, and contest/sweeps management ? Stay up to date with social platform releases of major updates and layout changes ? Teach coworkers and clients about social trends and explain how they impact our industry/business ? Assist with creative brainstorming and production process for digital content ? Collaborate with creative, eComm, copywriter and brand teams to develop new social content

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