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Social Media Coordinator



XPO Logistics, Inc.
August 28, 2018
Greenwich, CT
Job Type


Logistics done differently.

At XPO Logistics, we know that utilizing the latest technology helps drive our success. As the Social Media Coordinator and Community Manager, you will be responsible for maintaining the company’s day-to-day presence and community engagement activities across social media platforms and third-party properties, including Instagram, Facebook, Twitter, YouTube, Snapchat, and Pinterest. You will analyze media performance and provide strategic insights, as well as optimize campaign performance. If you’re looking for a growth opportunity and a better lifestyle, join us at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

  • Execute social media and marketing campaigns
  • Build campaigns in social platforms leveraging Facebook, Twitter, LinkedIn, Instagram, and YouTube
  • Collaborate with Marketing, Customer Service, and Legal teams to establish brand guidelines for messaging, tone, style, and quality
  • Monitor communities and the Voice of the Customer (VOC) on review sites
  • Build metrics-driven marketing strategy and measure KPIs through analyses and distributing reports with actionable insights regularly to stakeholders; develop and deliver regular reports on effectiveness of campaigns, page view performance and visitor demographics, page popularity vs. the competition, and other reports as requested
  • Work with third-party vendors to optimize our social media presence and ensure that we are leveraging relevant media trends
  • Present reports, findings, and recommendations to leadership team

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Communications, Business, or related field
  • Experience driving social media programs and campaign development in a structured and professional environment
  • Proficiency with Microsoft Office; ability to create complex formulas in MS Excel

It’d be great if you also have:

  • Experience in social media analysis or similar field that analyzes raw data to develop insights and recommendations; experience with SQL, Google Analytics, and statistical analysis
  • Ability to quickly learn and achieve proficiency in new software applications
  • Familiarity with the most widely-known and emerging tools, technologies, and social applications
  • Strong, active presence on all social platforms and constantly on the lookout for inspiration and trends to maintain brand relevance

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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