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Social Media Coordinator (12510)

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Published
February 11, 2019
Location
McKinney, TX
Category
Job Type

Description

The Social Media Coordinator oversees community management and events from a SM standpoint for our corporate brands and individual agency offices. This dynamic individual innovates creative, event specific, attendee experiences while providing training and education opportunities. The Social Media Coordinator, under the direction of the Director of Digital Marketing, adjusts social media strategies based on analytical data collected to increase engagement, followers, and sentiment across multiple digital platforms. This position also serves as a support role for the entire Social Media team and will provide analytical and logistical support needed by team members on various projects.

Required Skills:

  • Provides onsite social media support at corporate events. Some travel may be required.
  • Coordinates all onsite logistics for signage, photography, A/V, and attendee engagement.
  • Create event specific content as needed.
  • Monitor and assist in the escalation of social media community user issues, tracks information, and follows through to issue resolution.
  • Provide agent and event attendee Social Media support.
  • Provides Social Media support and training to new agency users as needed.
  • Proofreads copy to ensure accuracy and quality and masters the voice of each brand.
  • Stays informed of trends and offers innovation and solutions to enhance the attendee experience.

Required Experience:

  • Must have strong project management skills and ability to work autonomously.
  • Ability to communicate effectively with executive management while maintaining a strictly professional rapport and relationship.
  • Excellent time management and organizational skills with ability to prioritize multiple assignments.
  • Must be flexible and able to switch focus to different projects when business demands change.
  • Able to thrive in fast-paced environments.
  • Strong follow up, attention to detail, and ability to execute projects from conception to completion.
  • Ability to investigate/research information needed for projects and present analysis and solutions to management.
  • Strong proofreading and writing skills are required with attention to detail.
  • Must be able to translate social media needs and requirements to graphic designers, multimedia designers, web designers, SEO analysts, various company departments, and outside vendors

Education

  • Bachelor's degree in Social Media or Digital Marketing from four-year college or university.
  • Must have 3-5 years of professional social media experience in corporate or agency environment
  • Working knowledge of Microsoft Office and PC.
  • Must be able to learn new technologies and become the power user.
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