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Field Marketing and Customer Account Representative: Full Time / Paid Training

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Crosstown Solutions
Published
August 11, 2018
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Field Marketing and Customer Account Representative: Full Time / Paid Training

Crosstown Solutions is a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.

As a business, we highlight customer focus. 


Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.


Responsibilities: 

  • Receives and Processes customer purchase orders 
  • Enters orders received via telephone or on a provided tablet
  • Enters electronic, paper and manual orders online 
  • Verifies & Confirms customer orders and delivery expectations. 
  • Quotes prices according to uniform pricing strategy and current market pricing. 
  • Tracks order exceptions and maintains as needed.
  • Sales with Preferred Customers
  • Direct Customer Service with new and current customers
  • Consumer Marketing and Field Sales
  • Marketing and Promotions for Telecommunications Clients



Teamwork: Collaborates Expertly with Team Members 

  • Seeks good communication and cooperation within our organization 
  • Coordinates all routine aspects of customer orders, requests, and inquiries 
  • Identifies and uses internal resources as needed to complete tasks 
  • Supports team goals 
  • Is receptive/flexible/adaptable to change 
  • Understands, generally, about competitors and their services
Only registered members can apply for jobs.

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