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Faculty Training Developer



American Public University System
September 5, 2020
Charles Town, WV
Job Type


The Faculty Training Developer (FTD) is a comprehensive learning and performance professional with a functional leadership role within the center for teaching and learning (CTL) team. The incumbent is a primary member within the academics department. Within the CTL team, the FTD provides guidance and team leadership to other members of the CTL development team. This role designs and develops rapid e-Learning solutions to meet the professional development demands of the academics department. The incumbent develops performance-based training with an outcomes assessment focus on not just knowledge acquisition, but also behavior and skills development, and improvement centered on achieving institutional key performance indicators and demonstrating return on investment (ROI). The incumbent provides performance consulting to determine appropriate training solutions to address training needs. This role is responsible for instructional design and development of stand-alone rapid e-Learning solutions, instructor-led asynchronous and synchronous training workshops, and job and learning aids. The FTD researches and develops training designed to introduce and develop effective facilitation techniques and best practices related to the American Public University System (APUS) learning management system (LMS) and teaching andragogy. Additionally, this role facilitates training as required based on the requirements of APUS.

Essential Functions:

  • Troubleshoots issues and challenges within area of expertise.
  • Performs e-Learning instructional design (e.g., SME knowledge transfer, research, curriculum, scripts, scenario/branching, etc.).
  • Performs e-Learning content development that is 508 compliant using tools such as the Adobe Creative Cloud, Captivate, Articulate, iSpring Suite, Lectora, Camtasia, Kaltura, etc. to create interactive eLearning assets, video, audio, and graphics.
  • Facilitates instructor-led asynchronous, synchronous, and blended e-Learning workshops.
  • Researches, develops, builds, and conducts faculty development workshops that strengthen APUS faculty members’ understanding and abilities to teach in online and mobile environments.
  • Prepares faculty to effectively use teaching and learning strategies that leverage the capabilities of the APUS learning management system (LMS) and various mobile devices.
  • Consistently models best practices in online higher learning instruction as a faculty candidate training course instructor.
  • Assists in making revisions, improvements, and additions to the faculty candidate training course and to professional development workshops, to include developing and writing faculty development courses and/or lessons.
  • Facilitates small faculty focus group sessions for the purpose of developing training.
  • Conducts live webinars or briefings for faculty at the direction of the Director of the Center for Teaching and Learning (CTL).
  • Contributes to planning and executing new CTL programs and developing new faculty training assets and resources, to include creating new professional development workshops that focus on teaching and learning in a mobile environment.
  • Assists with managing and editing the faculty section of the CTL website and makes regularly scheduled contributions to the CTL blog page.
  • Pulls data and creates reports, metrics, graphs, etc., to assist the director of the CTL and others as needed.
  • Performs other duties as assigned.

Required Skills:

  • Demonstrated skills in e-Learning instructional design.
  • Demonstrated e-Learning content development.
  • Proven online training/facilitation skills (e.g., instructor-led asynchronous, synchronous, and blended eLearning).
  • Demonstrated experience developing web-based, mobile-ready, multimedia content and learning assets.
  • Proficient in the use of computers and office software such as Microsoft Word, Excel, and PowerPoint, with the ability to prepare accurate spreadsheets and graphs using numerical data.
  • Knowledge of 508 compliance requirements.
  • Demonstrated background of utilization of best practices in online higher education learning.
  • Understanding of effective adult learning principles and practices in an online environment.
  • Experience with best practices in developing faculty professional development modules/events/activities.
  • Ability to facilitate small and large group training and development sessions and live webinars or briefings.
  • Excellent customer service skills.
  • Strong organizational and administrative skills.
  • Strong problem-solving, critical-thinking, and independent decision-making skills.
  • Strong and effective verbal and written communication skills, to include basic editing experience, and attention to detail.
  • Ability to manage multiple projects under tight deadlines.
  • Ability to build rapport with faculty candidates, co-workers, faculty directors, program directors, and deans.
  • Ability to function as a team player and to work collaboratively and cooperatively in a shared-decision-making environment.
  • Ability to make ethical and sound decisions in difficult situations.
  • Ability to take initiative and be self-guided.
  • Strong interpersonal skills
  • Strategic and critical thinking, flexible to change and innovation
  • Planning and monitoring for results
  • Rational decision making

Work Environment and Physical Demands:

  • Indoor office environment and associated tasks
  • High speed access to the internet at all times
  • Some travel may be required within the United States, primarily to the Washington, D.C. and Charles Town, WV areas

Education and Experience:

  • Bachelor's degree required; Masters' degree preferred (i.e. instructional design, educational technology, adult learning theory, etc.)
  • Minimum two years of online teaching experience in higher education required.
  • Online learning platform experience required.
  • Knowledge of 508 compliance requirements required.
  • Multimedia experience related to teaching and learning required; experience with Articulate Studio/Presenter, Articulate Storyline, Adobe Captivate, iSpring Suite, Lectora, Camtasia, Kaltura, and the Adobe Creative Cloud tools preferred.
  • Knowledge of graphics programs (Adobe Photoshop or InDesign) helpful.
  • Demonstrated ability to copy, edit, and maintain content required.
  • Project management experience preferred.
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