Email Digital Channel Producer

Los Angeles, CA

6-month contract

Job ID 2021-5136

Solugenix is assisting a client, a prestigious and large investment management company in their search for an Email Digital Channel Producer. This is a 6-month contract opportunity based out of Los Angeles, CA.

Qualifications:

• Develops, codes, and broadcasts emails to intended audiences that meet documented business requirements.
• Deep knowledge of Salesforce Marketing Cloud and Journey Builder.
• Develops, codes, and broadcasts emails to intended audiences that meet documented business requirements.
• Gathers email and landing page requirements, including content and design materials.
• Produces email with a high level of attention to detail, leveraging email templates and content while following specifications.
• Reviews and tests emails to ensure conformance with requirements.
• Demonstrates deep knowledge of coding practices (HTML and CSS) for different email clients.
• Demonstrates a general understanding of JavaScript (preferred but not required).
• Determines gaps between email business needs and current email capabilities and recommends efficient and effective solutions to address gaps.
• Demonstrates a working knowledge of basic Photoshop skills for image processing.
• Interacts with quality management and copy/content editor resources to resolve email bugs and broadcasts email to intended audiences upon final quality management signoff.
• Proactively raises concerns to email team members and/or management if issues are encountered that require further analysis or support.
• Makes recommendations to facilitate the highest rates of deliverability and engagement to email audiences.
• Analyzes the technical capabilities of the email tools, technologies, and interfaces and makes recommendations for improvement.
• Leverages email tool queries/reports to troubleshoot problem areas and to determine reasons for non-optimal email delivery.
• Develop and measure against standardized email channel KPIs on a weekly and ad hoc basis and provide recommendations to executives on opportunities to improve the email performance.
• Demonstrates initiative by identifying issues and recommending solutions.
• Demonstrates sound judgment in resolving matters of moderate complexity.
• Demonstrates effective written and oral communication skills with team members and managers.
• Demonstrates ability to collaborate and develop/maintain working relationships inside and outside the organization.
• Demonstrates ability to plan processes and work across broad, diverse groups to assure work is completed in a timely manner.
• Demonstrates ability to lead and manage projects across multiple teams or groups.
• Demonstrates in-depth knowledge of channel production techniques and processes and the ability to apply it to work assignments.