Connect with us

Desktop Support Technician and Web Design

Published

on

Drucker + Falk
Published
January 14, 2020
Location
Newport News, VA
Category
Job Type

Description

 The Desktop Support Technician & Web Design under the direction of IT Leadership is responsible for installing, configuring, troubleshooting, and maintenance of Microsoft and Apple computers / peripherals. Additionally, the Desktop Support Technician is expected to support on-site mobile tablet and smartphone technologies. The Desktop Support Technician will work closely with other members of the technology department to support all end users. This position is also a junior level Web Developer assisting with content management of Drucker + Falk websites.

Essential Duties and Responsibilities

  • Set up, maintain and troubleshoot Windows / Android / iOS tablets

  • Install and configure desktop software

  • Set up and configure printers, scanners, and other peripherals

  • Maintain and troubleshoot audio visual equipment

  • Document all issues and resolution steps using the help desk ticketing system

  • Maintain inventory of all hardware and software resources in Continuum

  • Maintain excellent communication with all end users and other members of the IT department

  • Work with outside vendors as needed

  • Ensure the consistent use of standard Enterprise images and software packages in all facility desktops laptops.

  • Regularly answer helpdesk phone calls

  • Web-site content management using basic HTML, CSS and Java Script code.

  • Participation in project activities involving computers, iPads/tablets, phones, printers or any other computing device.

  • Perform other duties as assigned.

Skills and Attributes

  • Ability to multi-task and meet deadlines.
  • Ability to work independently or with a group.
  • Must have problem solving ability.
  • Attention to details and the ability to prioritize.
  • Must have extensive working knowledge of PC’s.

  • Excellent written skills.

  • Candidate should be able to work with limited supervision required.

  • Ability to communicate effectively and curiously with clients over the phone.

  • Basic understanding of HTML, CSS and Java Script.

  • Completes tasks on time or notifies appropriate person with an alternate plan.

Only registered members can apply for jobs.

Related Jobs

Social Media Specialist   Atlanta, GA new
January 26, 2020
WordPress Developer   Raleigh, NC new
January 26, 2020
Freelance Writer and Blogger   Farmington, MI new
January 26, 2020
Social Media Copywriter   Miami, FL new
January 26, 2020

Digital Marketing Training

13 Steps To Building A Profitable High Traffic Technology Blog – Part five – WordPress Hosting

This is part five of my blueprint that will help you begin the process of building a high traffic profitable technology blog.

Published

on

Wordpress Hosting
Continue Reading

Digital Marketing Training

13 Steps To Building A Profitable High Traffic Technology Blog – Part Four – your logo

This is part four of my blueprint that will help you begin the process of building a high traffic profitable technology blog.

Published

on

Logos
Continue Reading

Editorial

Who approved never get Hulu as an ad slogan?

I’ve seen some DUMB ad campaigns in my life but Never Get Hulu is by far the worst one I have ever seen in my life.

Published

on

Never get Hulu
Continue Reading

Categories

Archives

Digital Marketing Job Board

Trending