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Customer Support Specialist

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Published
September 6, 2020
Location
San Francisco, CA
Category
CSS  
Job Type

Description

You will assist customers and Vida team members who are experiencing technical issues that cannot be handled by Tier 1 or 2 support and work internally with Vida’s product and engineering teams on timely resolutions. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Develop and maintain our knowledge base articles, FAQs, and...

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