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Customer Service Assistant (Contingent I Contractual)

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University of Baltimore
Published
September 29, 2020
Location
Baltimore, MD
Category
HTML  
Job Type

Description

Under the supervision of the Assistant Director, the Customer Service Assistant serves as the front desk receptionist and initial point of contact for the Offices of Admission to prospective students, current students, parents, staff, faculty, and external partners. Working with PeopleSoft, Salesforce, and Image Now, provides first level support to all inbound telephone calls and e-mails as well...

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