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Correspondence Phone Support, Entry

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Blue Shield of California
Published
September 10, 2020
Location
Lodi, CA
Category
Job Type

Description

Resolves incoming calls concerning members eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs. Composes routine and non-routine correspondence to answer benefits/provider inquiries in writing. Comprehensive resolution of pharmacy calls concerning benefit coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements...

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